> ## Documentation Index
> Fetch the complete documentation index at: https://support.myapps.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing & Plans

> Subscription options for Machine

# Pricing & Plans

Machine offers flexible subscription plans designed to fit your needs, whether you're an individual user or an organization with advanced requirements.

## Plan Comparison

<CardGroup cols={3}>
  <Card title="Basic" icon="cube">
    **\$35/month**

    Perfect for individual users getting started with AI automation

    * 500 hours of usage per month
    * 10GB storage
    * Standard response speed
    * Core features access
    * Email support
  </Card>

  <Card title="Professional" icon="cubes">
    **\$200/month**

    Ideal for professionals who need more power and flexibility

    * 3000 hours of usage per month
    * 50GB storage
    * Priority response speed
    * All features including scheduling
    * Priority email support
    * Advanced API access
  </Card>

  <Card title="Enterprise" icon="building">
    **Custom pricing**

    Tailored solutions for organizations with specialized needs

    * Unlimited usage
    * Custom storage limits
    * Fastest response speed
    * All features plus exclusive enterprise tools
    * Dedicated support manager
    * SSO and advanced security
    * Custom integrations
  </Card>
</CardGroup>

<Info>
  Save 20% with annual billing on all plans! [Contact us](mailto:rcohen@mytsi.org) for special pricing for educational institutions and non-profits.
</Info>

## Feature Availability

<AccordionGroup>
  <Accordion title="Core Features" defaultOpen={true}>
    | Feature                  | Basic   | Professional | Enterprise    |
    | ------------------------ | ------- | ------------ | ------------- |
    | Natural conversation     | ✓       | ✓            | ✓             |
    | File creation & editing  | ✓       | ✓            | ✓             |
    | Web search               | ✓       | ✓            | ✓             |
    | Basic browser automation | ✓       | ✓            | ✓             |
    | Command-line operations  | Limited | Full         | Full + Custom |
    | Basic API integration    | ✓       | ✓            | ✓             |
  </Accordion>

  <Accordion title="Advanced Features">
    | Feature                     | Basic   | Professional | Enterprise    |
    | --------------------------- | ------- | ------------ | ------------- |
    | Advanced browser automation | -       | ✓            | ✓             |
    | Task scheduling             | -       | ✓            | ✓             |
    | Custom workflows            | -       | ✓            | ✓             |
    | Multi-step automations      | -       | ✓            | ✓             |
    | Advanced API integration    | -       | ✓            | ✓             |
    | Custom code execution       | Limited | Full         | Full + Custom |
  </Accordion>

  <Accordion title="Security & Compliance">
    | Feature                   | Basic | Professional | Enterprise |
    | ------------------------- | ----- | ------------ | ---------- |
    | Data encryption           | ✓     | ✓            | ✓          |
    | Custom retention policies | -     | ✓            | ✓          |
    | GDPR compliance           | ✓     | ✓            | ✓          |
    | HIPAA compliance          | -     | -            | ✓          |
    | SSO integration           | -     | -            | ✓          |
    | VPC deployment            | -     | -            | ✓          |
  </Accordion>

  <Accordion title="Support">
    | Feature           | Basic | Professional | Enterprise |
    | ----------------- | ----- | ------------ | ---------- |
    | Email support     | ✓     | ✓            | ✓          |
    | Priority queue    | -     | ✓            | ✓          |
    | Phone support     | -     | -            | ✓          |
    | Dedicated manager | -     | -            | ✓          |
    | Training sessions | -     | 1 per year   | 4 per year |
    | SLA guarantees    | -     | -            | ✓          |
  </Accordion>
</AccordionGroup>

## Usage Details

### Hours of Usage

Usage is measured in active interaction hours:

* **Active interaction time**: When Machine is actively working on tasks for you
* **Idle time**: Not counted against your usage limit
* **Background tasks**: Count as active time even when you're not directly interacting

<Warning>
  Usage does not roll over from month to month. Your usage resets on your billing date.
</Warning>

### Storage Capacity

Storage limits apply to all files created or uploaded within Machine:

* **File uploads**: Count against your storage limit
* **Generated content**: Files created by Machine count against your limit
* **Archives**: You can archive files to free up active storage space

## Upgrading and Downgrading

You can change your plan at any time from your account settings:

* **Upgrades**: Take effect immediately, with prorated billing for the remainder of your current billing cycle
* **Downgrades**: Take effect at the end of your current billing cycle
* **Enterprise transitions**: Require coordination with our department

## Additional Resources

<CardGroup cols={2}>
  <Card title="Enterprise Solutions" icon="building-columns" href="mailto:rcohen@mytsi.org">
    Learn about our custom enterprise offerings, including on-premises deployment, custom integrations, and dedicated support.
  </Card>

  <Card title="Educational Pricing" icon="graduation-cap" href="mailto:rcohen@mytsi.org">
    Special pricing available for educational institutions, students, and faculty members.
  </Card>

  <Card title="Non-Profit Program" icon="heart" href="mailto:rcohen@mytsi.org">
    Qualifying non-profit organizations can access discounted or free plans to support their mission.
  </Card>

  <Card title="Partner Program" icon="handshake" href="mailto:rcohen@mytsi.org">
    Join our partner program to offer Machine to your clients or integrate with your existing solutions.
  </Card>
</CardGroup>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="How do I choose the right plan?">
    Start with the plan that matches your expected usage. The Basic plan is perfect for individuals exploring Machine's capabilities. Professional is ideal for regular users who need more power and features. Enterprise is designed for organizations with specialized needs.
  </Accordion>

  <Accordion title="What happens if I exceed my usage limit?">
    If you approach your usage limit, you'll receive notifications at 80% and 95% of your allocation. If you exceed your limit, you have two options:

    1. Purchase additional usage for the current month
    2. Upgrade to a higher tier plan

    We'll never automatically charge you for overages without your approval.
  </Accordion>

  <Accordion title="Do you offer a free trial?">
    Yes! We offer a 7-day free trial of the Professional plan for all new users. No credit card required to start your trial. You can also explore our interactive demo without creating an account to see Machine in action.
  </Accordion>

  <Accordion title="Can I pay in currencies other than USD?">
    We currently bill in USD, but your payment method will handle the currency conversion based on current exchange rates. Enterprise customers can arrange for billing in select additional currencies.
  </Accordion>
</AccordionGroup>

<Info>
  All prices listed are in USD. Prices may vary by region due to local taxes and regulations. For the most current pricing information, please refer to your account page.
</Info>