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How to Get Support

1. Submit a Support Request

The best way to get support is by submitting a support request through our official channels. Please include the following information to help us resolve your issue quickly:
  • A detailed description of the issue.
  • Steps to reproduce the problem (if applicable).
  • Screenshots or error messages (if available).
  • Your contact information.

2. Response Time

Our support team aims to respond to all requests within 24-72 hours.
We appreciate your patience as we work to address your concerns.

Urgent Support

If your issue is urgent and requires immediate attention, please contact us directly via email:
rcohen@mytsi.org

Thank you for choosing our services. We are committed to providing you with the best support experience possible!
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