Privacy & Data Handling

Pixio Canvas asks for explicit permission before sending creative content to Pixio or the independent AI provider serving the model selected in Studio. Local drawing remains available when you choose Not Now.

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What each action uses

The model provider varies with your live model selection. Provider handling and retention can vary, so review the Pixio Privacy Policy before enabling AI processing.

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Your API key

The key is stored in the device Keychain, is not bundled with Pixio Canvas, and is not displayed again after saving. It is transmitted to Pixio when needed to authenticate a cloud request. AI requests can use credits from that key’s Pixio account. Never put a key in artwork, prompts, screenshots, email, shared notes, or public testing instructions.

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AI-processing permission

Open Settings → AI Processing to review the disclosure, allow processing, or withdraw permission.

• Not Now prevents new AI requests while local tools continue working.
• Allow AI Processing enables requests from Whisper, Duet, Generate Stencil, and Animate. In Duet, a request starts automatically after you pause drawing.
• Withdrawing permission cancels queued and locally tracked work. A request already accepted by a provider may still finish and may still use credits.

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Photos and voice

• Photo access is requested only when you explicitly import an image or save exported artwork.
• Pixio Canvas does not use the camera.
• Microphone and Speech permissions are requested only when you use optional voice intent.
• Dictation requires on-device recognition. Raw microphone audio is not sent to Pixio; the resulting text can become part of an AI request after permission.

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Remove data from the app

• Remove the stored API key in Settings → Companion Key.
• Delete individual canvases from the local Library.
• Delete individual entries from Custom Stencils.
• Use the red Clear button to clear the current canvas after confirmation.

Removing a key does not automatically delete local drawings, custom stencils, or existing server-side Pixio assets. For account or cloud-data requests, contact Pixio Canvas support without including the key itself.